Feedback / Suggestions Form

Please help us improve our services by providing your valuable feedback and/or suggestions:

Personal Information

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Name (in full)*:
NRIC/MemberID*:
Telephone No.:
Handphone No.:
School/Branch*:
If 'OTHERS', pls specify*:
Teaching Subject/Specialist Area*:
Designation*:
Email*:

Feedback / Suggestions

READ@TN
Teachers Network ~ 51 Grange Road, Block 4 ~ Singapore 249564
Tel: 6831 9555 Fax:6831 9553
Email: moe_readatn@moe.gov.sg

1)	How would you rate our customer service at the counter and via telephone? Excellent Good Fair Poor
2)	How would you rate our overall services? (Mobile library, school delivery & collection, electronic databases, email alerts, library tour/talk, meeting rooms) Excellent Good Fair Poor
3)	How would you rate the ambience of our library? Excellent Good Fair Poor
4)	How would you rate the facilities (coffee bar, computer stations, lockers, etc.) in our library? Excellent Good Fair Poor
5)	How would you rate the accessibility of our website and online catalogue? Excellent Good Fair Poor
6)	How would you rate the resources we recommended for new arrivals? Excellent Good Fair Poor
7)	How would you rate our library collections? Excellent Good Fair Poor
8)	What can we do to improve our overall services?
9)	What do you like the most about our library services/collections? Why?
10)	What do you like the least about our library services/collections? Why?
11)	Any other comments/feedback/suggestions?

FEEDBACK / SUGGESTIONS FORM